Welcome to "Transforming Impact"

We hope you enjoy our monthly insights about global leadership trends, resources to expand your leadership, wellbeing and impact, and opportunities to enrol in programmes to support your next STEPS towards your goals.

 April 2023


Upcoming Event Calendar

I celebrated my 50th birthday in March.  As 'The Pharmacist Coach,' I realise I have spent my 40s on a mission to integrate pharmacy and coaching core competencies, in a way that inspires and activates us to do what is within our power to create positive practice environments for ourselves and empower our patients and clients to partner with us as they become increasingly proactive about managing their own health and wellbeing.  I believe we need both pharmacist and coaching skills to fully engage ourselves, our systems and our people in proactively creating the world we want and challenging the status quo that keeps us stuck.

In February, it was my honour to partner with the FIP CPS to use my Pharmacist Coach skills to facilitate six live online workshops to provide pharmacists globally with the opportunity to have their say on Positive Practice and to explore barriers and enablers of positive practice and professional sustainability.  One of the most striking observations I had was the deep commitment among pharmacists towards ongoing learning and development.     

However, there are challenges.  Transferring the theory into practice to build mastery requires a level of energy, focus, consistency and openness to feedback and behaviour change that is difficult to sustain, particularly when we are so busy COPING with the constraints of the imperfect system in which we operate, that we do not dedicate space for REFLECTION.  Challenging our innate bias towards maintaining the status quo, even when we KNOW it is no longer working, requires structure, a commitment to a bigger WHY, and social support to overcome it.  It also requires us having evidence that a different path to success is not only possible, but attainable.  

One of the ways I create structure, social support and a commitment to my bigger why is by prioritising my reflective practice sessions with my coach, mentor, super-visor and mastermind groups on a regular basis.  With growth oriented structures, supports and commitments, individual and professional progress is inevitable.   

One of the things I most appreciate about the International Coaching Federation (ICF) is that it offers professionals committed to skill mastery a quality assured path to demonstrate professional growth.  As an ICF member, I subscribe the the professional code of ethics and have received at least a minimum quantity and quality of training in core coaching competencies.   IF I wish to pursue further professional growth, the ICF offers three credentialing levels, which offers coaches the opportunity to demonstrate increasing levels of experience and growth from competency to proficiency to mastery.  From the over 50,000 coaches credentialed by ICF, only 4% have attained the credential of Master Certified Coach globally, of which 11 are located in Ireland.     

In order to aspire towards mastery in any field, having the opportunity to see mastery demonstrated is an inspiring privilege.  Gail Moore's resources at MooreMasterCoaching was one of the resources that inspired me to dare to dream of becoming an MCC Coach.  In my own practice, I have found one of the best ways to learn how different coaches handle coaching challenges that arise in a session is by hearing it demonstrated.  An example is worth a thousand explanations! It really helps to deepen and anchor the learning.  This is why I am so honoured to contribute back to a community that has been such a rich resource in my own learning and development journey. 

So, I'd like to share that I'm going to be a guest master coach on the Moore Master Coaching tele-class series Wednesday April 26, 5pm to 630PM London/Dublin time. Whether you are

  • a pharmacist curious to learn what a coaching session sounds like,
  • a leader, mentor or supervisor with responsibility for inspiring peak performance in others,
  • a person who uses (or aspires to use) coaching skills as a part of your professional role,
  • a healthcare professional or therapist seeking to apply coaching skills to support behaviour change,
  • an aspiring coach, 
  • a credentialed ICF coach,
  • a seasoned coach, affiliated to a different coaching body, or
  • simply curious to hear what an MCC coaching session sounds like,

I hope you can join us; it’s going to be a lot of fun!

You’ll hear my coaching session that passed the ICF MCC exam, get the transcript and the examiners' feedback.  It is NOT perfect.  It is not scripted.  It is real!  I’ll be discussing my process and answering your questions. And to make sure we have plenty of time, the call will run 90-minutes.

You’ll also receive the MP3 and coaches will receive 1.5 ICF & BCC CE’s.

Finally, https://www.mooremastercoaching.com/ is offering my list a special 50% discount, so just be sure to use the code RACHEL

“See” you there! www.tiny.cc/RDungan

P.S.  And, if you would like to learn more about 4Front's Reflective Practice Mentor Coaching and Group Supervision packages, click here.


 

4Front Resources

4FrontPharmacy Online offers all pharmacy staff OTC pharmacy specific training, in medical conditions, product knowledge and consultation skills.   4Front's STEPS™ Consultation Framework offers a proven strategy to host productive pharmacy consultations and reduce the risk of unproductive defensive, aggressive or passive consultations. 

Start your journey with 4Front Pharmacy Online for FREE and experience every course with four easy-to-follow steps:

  • Step 1: Choose your course and review learning outcomes
  • Step 2: Watch course video at your own pace
  • Step 3: Review resources, references, and reading materials
  • Step 4: Take the Course Assessment and get a certificate (Premium Membership required)

Once you are a registered member of 4FrontPharmacy Online, you can also enrol for 4Front's Positive Leadership Series - a free member benefit. 

Envision, Plan and Achieve your Vision for 2023

One of the challenges I hear many pharmacists, leaders, employees and coaches articulate is that they are ground down by the incessant grind of day-to-day life.   But is what you are doing aligned with your personal vision for your life?

As you know, I am committed to finding the very best resources and programmes that solve problems you care about solving and offer them to you.

Lifebook is a complete personal development system that guides you step-by-step to ENVISION, PLAN, and ACHIEVE your very best life.  

A healthier, happier, more fulfilled person is a healthier, happier more fulfilled team member, leader, employer or employee.

CLICK HERE to learn more about Lifebook

If having read the details, you still have questions or you are curious to learn more, please email me, or click here to book a complimentary conversation with Rachel 


Rachel Dungan
4Front Pharmacy Solutions Ltd