6P Science | People

In today's dynamic healthcare landscape, the role of community and pharmacists is evolving. To navigate this evolution, community pharmacists must adopt a proactive, evolutionary approach that considers both the individual and the broader healthcare system. 4Front's "6Ps of Positive Pharmacy Practice Focus Tool" is a vital guide, encompassing Purpose, Personal, Professional, People, Products & Services, and Prosperity. Within this tool, each of the 48 key behaviour statements align with evidence-based practices drawn from Pharmacy, Healthcare Leadership, Wellbeing, and Positive Practice disciplines.  

Here are some resources to explore, aligned to the statements featured in each image.

  • Pharmacy: "Pharmacy Employee Job Satisfaction and Job Stress" (Research in Social and Administrative Pharmacy) - This study explores factors influencing job satisfaction and performance in pharmacy.
  • Healthcare Leadership: "The Impact of Transformational Leadership on Nurse Job Satisfaction and Intent to Turnover" (Journal of Nursing Administration) - This research discusses the role of leadership in staff attraction and retention.
  • Well-being: "Well-Being: Positive Development Across the Life Course" by Marcie A. C. Goeke-Morey and Kimberly A. Schonert-Reichl - This book explores the connection between well-being and workplace satisfaction.
  • Positive Practice: "Positive Organizational Scholarship: Foundations of a New Discipline" (Berrett-Koehler Publishers) - This book discusses the principles of creating a positive workplace, which attracts and retains high-performing staff.
  • Pharmacy: "Patient-Pharmacist Relationship: A Conceptual Exploration" (Research in Social and Administrative Pharmacy) - This article emphasizes the importance of effective communication and respect in the patient-pharmacist relationship.
  • Healthcare Leadership: "Leadership and the Quality of Care" (Quality Management in Health Care) - This study discusses the relationship between leadership and creating an inclusive and respectful healthcare environment.
  • Well-being: "Social Identity Theory: Constructive and Critical Advances" (SAGE Publications) - This article explores how social identity theory relates to inclusion and well-being.
  • Positive Practice: "Positivity: Top-Notch Research Reveals the 3 to 1 Ratio That Will Change Your Life" by Barbara L. Fredrickson - This book discusses the impact of positivity and respect on practice.
  • Pharmacy: "Pharmacy Manager Leadership and Ownership: Pharmacy Ownership as an Intrapreneur" (Journal of the American Pharmacists Association) - This article discusses leadership and ownership in pharmacy practice.
  • Healthcare Leadership: "Transformational Leadership and Job Behaviors: The Mediating Role of Core Job Characteristics" (Healthcare Management Review) - This study explores the relationship between leadership and ownership in healthcare.
  • Well-being: "Flow: The Psychology of Optimal Experience" by Mihaly Csikszentmihalyi - This book introduces the concept of "flow," where individuals take ownership of tasks and find them rewarding.
  • Positive Practice: "Mindset: The New Psychology of Success" by Carol S. Dweck - This book discusses the importance of a growth mindset, which encourages taking ownership and embracing opportunities.
  • Pharmacy: "The Impact of Leadership on Pharmacist Retention" (Research in Social and Administrative Pharmacy) - This study discusses the role of leadership in recognizing and appreciating team contributions.
  • Healthcare Leadership: "Authentic Leadership: A Review of the Literature and Research Agenda" (The Leadership Quarterly) - This article explores authentic leadership, which involves recognizing team contributions.
  • Well-being: "The Gratitude Diaries: How a Year Looking on the Bright Side Can Transform Your Life" by Janice Kaplan - This book discusses the positive impact of gratitude on well-being and relationships.
  • Positive Practice: "Appreciative Leadership: Focus on What Works to Drive Winning Performance and Build a Thriving Organization" by Diana Whitney and Amanda Trosten-Bloom - This book discusses appreciative leadership, which includes recognizing contributions.
  • Pharmacy: "Pharmacy Leadership and Its Impact on Pharmacy's Roles in a Health System" (American Journal of Health-System Pharmacy) - This article discusses leadership and support in pharmacy practice.
  • Healthcare Leadership: "Coaching in Healthcare: A Review of the Literature and Implications for Practice" (The Physician Executive Journal) - This research discusses the impact of coaching in healthcare leadership.
  • Well-being: "Strengths-Based Nursing Care: Health and Healing for Person and Family" by Laurie N. Gottlieb - This book discusses strengths-based approaches, including coaching, in healthcare.
  • Positive Practice: "Coaching for Performance: GROWing Human Potential and Purpose - The Principles and Practice of Coaching and Leadership" by John Whitmore - This book introduces coaching principles for achieving goals.
  • Pharmacy: "The Impact of Leadership on Pharmacist Retention" (Research in Social and Administrative Pharmacy) - This study discusses the role of leadership in promoting teamwork.
  • Healthcare Leadership: "Leadership and Teamwork in Trauma and Resuscitation" (Trauma Surgery & Acute Care Open) - This article explores the importance of leadership and teamwork in healthcare.
  • Well-being: "Building the Positive Workplace: A Preliminary Report from the Field" (The Journal of Positive Psychology) - This research discusses creating a positive work environment.
  • Positive Practice: "The Progress Principle: Using Small Wins to Ignite Joy, Engagement, and Creativity at Work" by Teresa Amabile and Steven Kramer - This book discusses the impact of a positive work environment on practice.
  • Pharmacy: "Pharmacy Manager Leadership and Ownership: Pharmacy Ownership as an Intrapreneur" (Journal of the American Pharmacists Association) - This article discusses leadership and performance review in pharmacy practice.
  • Healthcare Leadership: "Healthcare Leadership Model: The Missing Link" (Journal of Healthcare Leadership) - This article emphasizes the importance of leadership in performance review.
  • Well-being: "The Power of Feedback: Giving, Seeking, and Using Feedback for Performance Improvement" by Jon M. Sargeant - This book discusses the role of feedback in performance review and improvement.
  • Positive Practice: "The Feedback Imperative: How to Give Everyday Feedback to Speed Up Your Team's Success" by Anna Carroll - This book discusses the importance of regular performance feedback in practice.
  • Pharmacy: "Transformational Leadership in Pharmacy: From Manager to Leader" (Pharmacy Times) - This article discusses the impact of transformational leadership on team engagement.
  • Healthcare Leadership: "Transformational Leadership in Healthcare: A Meta-Analytic Study of Multilevel Leadership Outcomes" (Journal of Applied Psychology) - This study explores transformational leadership and team motivation in healthcare.
  • Well-being: "The Happiness Advantage: How a Positive Brain Fuels Success in Work and Life" by Shawn Achor - This book discusses the connection between happiness, motivation, and team performance.
  • Positive Practice: "Leaders Eat Last: Why Some Teams Pull Together and Others Don't" by Simon Sinek - This book explores leadership practices that create highly engaged and high-performing teams.

I invite you to invest 10 minutes to complete 4Front's Positive Pharmacy Practice Tool to empower you to recognise your strengths, understand priority areas, and establish supportive structures, so you can focus on proactively creating ever more positive practices.

Whenever you’re ready... here are a few ways I can help you advance your personal growth and pharmacy business: Email me for further details. 

Work with me and my team privately. If you'd like to work directly with me to create a thriving workplace culture through my 12-month pharmacy owner mentorship programme, just email rachel@racheldungan.com ... and tell me a little about your pharmacy business and what you'd want to achieve, and I’ll get you all the details.

Enrol growth-oriented colleagues in 4Front’s ABCDE™ Pharmacist Coach Academy for Aspiring and Experienced Pharmacy Leaders including Superintendent Pharmacists and Supervising Pharmacists. This bespoke programme, which includes 121 coaching, is designed to produce expanded capabilities for each participant and empower each person to whole-heartedly contribute their gifts and strengths in personal, professional and business realms.  Email rachel@racheldungan.com to explore possibilities.