In today's dynamic healthcare landscape, the role of community and pharmacists is evolving. To navigate this evolution, community pharmacists must adopt a proactive, evolutionary approach that considers both the individual and the broader healthcare system. 4Front's "6Ps of Positive Pharmacy Practice Focus Tool" is a vital guide, encompassing Purpose, Personal, Professional, People, Products & Services, and Prosperity. Within this tool, each of the 48 key behaviour statements align with evidence-based practices drawn from Pharmacy, Healthcare Leadership, Wellbeing, and Positive Practice disciplines.
Here are some resources to explore, aligned to the statements featured in each image.
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- Pharmacy: "Pharmacist-Led Medication Review in Patients with Rheumatoid Arthritis: A Systematic Review" (Pharmacy) - This article discusses the importance of understanding patient needs in pharmacy practice.
- Healthcare Leadership: "Patient-Centered Communication: Basic Skills" (American Family Physician) - Effective communication skills in identifying patient needs and preferences.
- Well-being: "Health Care Needs and Services Use in Older Americans: A Review of Data from the National Health Interview Survey, 2014–2018" (National Center for Health Statistics) - Understanding the healthcare needs and preferences of older Americans.
- Positive Practice: "The Patient Experience: The Importance of Care, Communication, and Compassion in the Hospital Room" (The Permanente Journal) - This article highlights the significance of understanding patient needs for positive healthcare practice.
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- Pharmacy: "Continuing Education and Training of Pharmacists" (American Journal of Pharmaceutical Education) - This source emphasizes the importance of ongoing staff training in pharmacy.
- Healthcare Leadership: "Leadership and Management in Pharmacy Practice" (Pharmacy Practice) - Effective pharmacy leadership involves prioritizing staff training to meet customer needs.
- Well-being: "The Impact of Staff Training on Employee Well-being and Job Performance: A Quasi-Experimental Study of Health Care Employees" (Applied Psychology: Health and Well-being) - This study discusses the positive impact of staff training on well-being.
- Positive Practice: "Training in Compassion-Based Practices Reduces Transdiagnostic Psychopathology and Risk for Recurrent Depression in a Randomized Controlled Trial" (Psychological Medicine) - Compassion-based training can enhance positive practices in healthcare.
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- Pharmacy: "Pharmacist Communication with Patients: The Evidence" (Medical Care) - Effective pharmacist-patient communication is vital in conveying the value of products and services.
- Healthcare Leadership: "Communication Skills Training for Physicians Improves Patient Satisfaction" (The Journal of the American Osteopathic Association) - Effective communication skills are essential for healthcare leaders in conveying the value of services.
- Well-being: "Positive Affect and Health Behaviors Across Five Years in Patients with Coronary Heart Disease: The Heart and Soul Study" (Psychosomatic Medicine) - Positive affect, including effective communication, is linked to well-being and health behaviors.
- Positive Practice: "Communication Skills and Doctor Patient Relationship" (Journal of Clinical and Diagnostic Research) - Effective communication is a fundamental positive practice in healthcare.
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- Pharmacy: "Pharmacy Performance Metrics: An Overview" (Pharmacy) - Regular evaluation of pharmacy performance is essential for data-informed decisions.
- Healthcare Leadership: "Evidence-Based Management of Ambulatory Electronic Health Record System Implementation: An Assessment of Conceptual Support and Barriers" (American Journal of Medical Quality) - Evidence-based management involves regular evaluation for improvement.
- Well-being: "Organizational Factors Influencing Successful Adoption of Reduced-Intensity Work Schedules" (Journal of Occupational and Environmental Medicine) - Evaluating and adjusting work schedules can impact employee well-being.
- Positive Practice: "Quality Improvement, Practice-Based Research, and the Need for a Learning Health Care System" (Annals of Family Medicine) - Quality improvement through data-informed decisions is a positive practice in healthcare.
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- Pharmacy: "Pharmacy Trends and the Role of Pharmacy Benefit Managers in the US" (Pharmacy and Therapeutics) - Understanding market trends is vital in pharmacy practice.
- Healthcare Leadership: "The Health System Pharmacist of the Future: The Qualities, Skills, and Roles Expected of Health System Pharmacists in the Future as Determined by Pharmacy Directors" (American Journal of Health-System Pharmacy) - Leadership in pharmacy involves collaborating with suppliers and professionals.
- Well-being: "Economic Disparities in Perceived Social Support and Psychological Distress Among Young Adults in the United States" (Journal of Health and Social Behavior) - Collaborative support systems can impact well-being.
- Positive Practice: "Collaboration and Quality Improvement: A Survey of US Hospital Intensivists" (Critical Care Medicine) - Collaboration is a positive practice in healthcare.
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- Pharmacy: "The Role of Automation in the Hospital Pharmacy" (American Journal of Health-System Pharmacy) - Pharmacy automation is essential for efficiency and competitiveness.
- Healthcare Leadership: "Impact of Health Information Technology on Clinical Workflow: A Literature Review" (Journal of Healthcare Information Management) - Technology investment impacts healthcare leadership and workflow.
- Well-being: "Technology Use and Sleep Quality in Preadolescence and Adolescence: A Meta-analysis" (JAMA Pediatrics) - Managing technology use can impact well-being.
- Positive Practice: "Technology and Health Care Costs—The Potential Is Huge" (JAMA) - Technology can enhance positive practices in healthcare.
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- Pharmacy: "Patient Feedback on and Usability of a New Medication Self-management Website: A Qualitative Study" (International Journal of Pharmacy Practice) - Seeking patient feedback is important.
- Healthcare Leadership: "Effectiveness of a Web-Based Intervention to Improve Consumer Health Care Behaviors After the Patient Protection and Affordable Care Act: Randomized Controlled Trial" (Journal of Medical Internet Research) - Healthcare leaders can use feedback to improve consumer behaviors.
- Well-being: "Consumer Feedback in the UK National Health Service: An Overview of the Literature" (The Journal of the Royal Society for the Promotion of Health) - Patient feedback can impact well-being in healthcare settings.
- Positive Practice: "The Importance of Patient Feedback: How Online Reviews Can Improve Care" (Journal of Medical Internet Research) - Patient feedback is a positive practice in healthcare.
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- Pharmacy: "Person-Centered Care and People-Centered Health Systems in Sub-Saharan Africa: Why So Little of Something So Badly Needed?" (International Journal of Person-Centered Medicine) - Person-centered care is vital in pharmacy practice.
- Healthcare Leadership: "Patient-Centered Care and Population Health: Establishing a New Paradigm for Academic Medical Centers" (Academic Medicine) - Healthcare leaders prioritize patient-centered care.
- Well-being: "Effects of Person-Centered Care on Residents and Staff in Long-term Care Facilities: A Systematic Review" (Patient Education and Counseling) - Person-centered care can impact the well-being of residents and staff.
- Positive Practice: "Person-Centered Care: A Definition and Essential Elements" (Journal of the American Geriatrics Society) - Person-centered care is a positive practice in healthcare.
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I invite you to invest 10 minutes to complete 4Front's Positive Pharmacy Practice Tool to empower you to recognise your strengths, understand priority areas, and establish supportive structures, so you can focus on proactively creating ever more positive practices.
Whenever you’re ready... here are a few ways I can help you advance your personal growth and pharmacy business: Email me for further details.
Work with me and my team privately. If you'd like to work directly with me to create a thriving workplace culture through my 12-month pharmacy owner mentorship programme, just email rachel@racheldungan.com ... and tell me a little about your pharmacy business and what you'd want to achieve, and I’ll get you all the details.
Enrol growth-oriented colleagues in 4Front’s ABCDE™ Pharmacist Coach Academy for Aspiring and Experienced Pharmacy Leaders including Superintendent Pharmacists and Supervising Pharmacists. This bespoke programme, which includes 121 coaching, is designed to produce expanded capabilities for each participant and empower each person to whole-heartedly contribute their gifts and strengths in personal, professional and business realms. Email rachel@racheldungan.com to explore possibilities
