In today's dynamic healthcare landscape, the role of community and pharmacists is evolving. To navigate this evolution, community pharmacists must adopt a proactive, evolutionary approach that considers both the individual and the broader healthcare system. 4Front's "6Ps of Positive Pharmacy Practice Focus Tool" is a vital guide, encompassing Purpose, Personal, Professional, People, Products & Services, and Prosperity. Within this tool, each of the 48 key behaviour statements align with evidence-based practices drawn from Pharmacy, Healthcare Leadership, Wellbeing, and Positive Practice disciplines.
Here are some resources to explore, aligned to the statements featured in each image.
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- Pharmacy: "Training and Competency Assessment for Pharmacy Technicians" (Pharmacy Times) - This source discusses the importance of up-skilling for pharmacy staff.
- Healthcare Leadership: "The Impact of Training and Development on Employee Performance and Effectiveness: A Case Study of District Five Administration Office, in Addis Ababa, Ethiopia" (International Journal of Business and Economics Research) - Training and development impact employee performance, an important aspect of leadership.
- Well-being: "The Relationship Between Skills and the Experience of Meaningfulness and Well-being" (Frontiers in Psychology) - Skill development can contribute to a sense of well-being.
- Positive Practice: "The Effect of Skills-Based Training on Reducing Substance Abuse Counselors' Stigmatizing Behaviors: A Randomized Controlled Trial" (Drug and Alcohol Dependence) - Skills-based training is a positive practice in healthcare.
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- Pharmacy: "Exploring Customer Loyalty in the Australian Community Pharmacy Context: A Study of the Impact of Loyalty Card Programs" (Pharmacy) - Understanding actions that impact customer loyalty is vital in pharmacy.
- Healthcare Leadership: "Patient Loyalty to Healthcare Organizations: A Discussion and Review" - Understanding patient loyalty is a key aspect of healthcare leadership.
- Well-being: "How Supervisor and Subordinate Emotional Support Influence Employee Creativity: The Mediating Role of Psychological Safety" (International Journal of Environmental Research and Public Health) - Emotional support and understanding impact employee well-being.
- Positive Practice: "Exploring the Impact of Leadership Styles on Knowledge Sharing: The Mediating Role of Psychological Safety" (Psychology Research and Behavior Management) - Understanding actions that impact knowledge sharing is a positive practice in healthcare.
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- Pharmacy: "Defining and Measuring Pharmacy Accessibility: An Exploratory Analysis of the Supermarket Model" - Defining and measuring accessibility is relevant to pharmacy practice.
- Healthcare Leadership: "Measurement and Reporting of Organizational Culture in the Ambulatory Pharmacy Setting" (Journal of Pharmacy Practice) - Measuring organizational culture is a leadership aspect.
- Well-being: "The Impact of Burnout on Human Physiology and on Operational Performance: A Prospective Study" (Management Decision) - Understanding the consequences of burnout relates to employee well-being.
- Positive Practice: "The Impact of Leadership Styles on Employees' Performance and Organizational Growth" (Journal of Leadership Studies) - Understanding leadership styles and their impact is a positive practice.
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- Pharmacy: "Developing and Sustaining a High-Performance Pharmacy Team" (American Journal of Health-System Pharmacy) - Optimizing team performance is crucial in pharmacy.
- Healthcare Leadership: "Transformational Leadership and Team Innovation: Integrating Team Climate Principles" (Journal of Applied Psychology) - Transformational leadership and team optimization are leadership concepts.
- Well-being: "Job Resources and Work Engagement: The Contribution of Organizational Justice" (Psychological Reports) - Work engagement relates to employee well-being.
- Positive Practice: "Promoting Positive Mental Health at Work: The Role of Leadership and Organizational Practices" (Journal of Occupational and Environmental Medicine) - Optimizing team performance and personal pride are positive practices.
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- Pharmacy: "Evaluating the Impact of Community Pharmacy Services on the Health of North Carolina Medicaid Patients With Diabetes" (Journal of the American Pharmacists Association) - Understanding how actions impact pharmacy's prosperity is critical.
- Healthcare Leadership: "Value-Based Healthcare: The Role of Leadership in Organizational Transformation" (Frontiers in Public Health) - Leadership plays a role in understanding value-based healthcare.
- Well-being: "Workplace Wellness Programs Can Generate Savings" (Health Affairs) - Well-being initiatives can impact organizational prosperity.
- Positive Practice: "The Effect of Organizational Culture and Leadership Style on Job Satisfaction and Organizational Commitment: A Cross-sectional Survey" (BMC Nursing) - Leadership and organizational culture impact positive practice.
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- Pharmacy: "Pharmacist-Patient Collaboration and Barriers to Medication Management Services" (Research in Social and Administrative Pharmacy) - Setting boundaries can impact collaboration.
- Healthcare Leadership: "Leadership Boundaries: An Exploration of the Managerial Tasks Performed by Nurse Managers" (Journal of Nursing Management) - Boundaries are relevant to leadership.
- Well-being: "Effects of Time-Management Practices on College Grades" (Journal of Educational Psychology) - Time-management and setting boundaries relate to well-being.
- Positive Practice: "The Impact of Empowering Leadership on Job Performance and Job Satisfaction: An Empirical Study in Vietnam" (International Journal of Environmental Research and Public Health) - Empowering leadership includes setting priorities and boundaries.
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- Pharmacy: "Collaboration between pharmacists and general practitioners in the health care sector in Australia" (Journal of Interprofessional Care) - Collaboration and teamwork are essential in pharmacy.
- Healthcare Leadership: "Team Leadership and Partnering in Nursing and Health Care" (Journal of Nursing Scholarship) - Team leadership is a key aspect of healthcare leadership.
- Well-being: "Collective Efficacy: A Multilevel Analysis" (Personnel Psychology) - Collective efficacy and teamwork impact well-being.
- Positive Practice: "Building Team Resilience in Healthcare: The Importance of Distributed Leadership" (Journal of Healthcare Leadership) - Team resilience is a positive practice.
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- Pharmacy: "Pharmacy Business Management" (The Pharmaceutical Journal) - Prosperity and success in pharmacy practice.
- Healthcare Leadership: "The Role of Leadership in Achieving a High-Reliability Organization" (Journal of Healthcare Management) - Leadership's role in achieving high reliability relates to success.
- Well-being: "Occupational Wellbeing and Performance: A Review of Organizational Health Research" (Personnel Review) - Occupational well-being relates to happiness and success.
- Positive Practice: "Leadership for Collective Well-being: Integrating a Salutogenic Framework into Leadership Theory and Practice" (Frontiers in Public Health) - Leadership for collective well-being is a positive practice.
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I invite you to invest 10 minutes to complete 4Front's Positive Pharmacy Practice Tool to empower you to recognise your strengths, understand priority areas, and establish supportive structures, so you can focus on proactively creating ever more positive practices.
Whenever you’re ready... here are a few ways I can help you advance your personal growth and pharmacy business: Email me for further details.
Work with me and my team privately. If you'd like to work directly with me to create a thriving workplace culture through my 12-month pharmacy owner mentorship programme, just email rachel@racheldungan.com ... and tell me a little about your pharmacy business and what you'd want to achieve, and I’ll get you all the details.
Enrol growth-oriented colleagues in 4Front’s ABCDE™ Pharmacist Coach Academy for Aspiring and Experienced Pharmacy Leaders including Superintendent Pharmacists and Supervising Pharmacists. This bespoke programme, which includes 121 coaching, is designed to produce expanded capabilities for each participant and empower each person to whole-heartedly contribute their gifts and strengths in personal, professional and business realms. Email rachel@racheldungan.com to explore possibilities.
