Personal Note from Rachel
Greetings,
As Q1 comes to a close, how are you feeling about your progress so far? For me, this moment is personal—today is my birthday 🎂. Each year, as I celebrate 🎉the privilege of taking another trip around the sun, I take time to reflect on what’s emerged, and I’d love to invite you to join me.
And here’s my birthday wish: I’d love for you to join me in doing this too. Hit reply and share one insight that surprised you in Q1, or one habit you're ready to shift. I read every message personally.
🌿 A Space to Reflect - Whether you’re flying or feeling a bit flat, this is your invitation to pause and consider:
- What momentum or progress have you noticed since January?
- What has surprised or challenged you—and how have you responded?
- Are your current actions aligned with what matters most, or is something calling for realignment?
Looking Back at Q1 Together
Here’s a snapshot of what we explored in our newsletters:
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December: Clarity and reflection as the foundation for conscious growth
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January: Turning vision into action, with structure and support
February: Reframing compliance as a growth opportunity through the PAS
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March: Exploring Leading with Coaching—beginning with ethical practice
Whether you completed the Wheel of Life or Year in Review in December, or not, this is a perfect time to (re)visit it with fresh eyes. I’ll be doing the same—marking both my personal year-end and the first quarter of 2025.
Having Reflected… What’s Emerging for You Now?
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Clarity – Are your actions in sync with your purpose and values?
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Resistance – What’s challenged you, and what have you learned from it?
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Habits – What’s working? What’s ready to shift?
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Team Wellbeing – How is your team showing up, and what support might they need?
Remember, no matter how your Q1 unfolded—you are not alone. Every leader faces bumps along the way. What matters is how we learn, grow, and re-align.
📚 New: LCI White Paper for Community Pharmacy Leaders
If you work in or lead a pharmacy team, this is for you: 📌 Access 'What every pharmacy leader must know about coaching' → Click here to download this white paper explores how adopting a coaching mindset can enhance team wellbeing, leadership, systems, and service delivery.
Empower your team. Strengthen your leadership. Future-proof your pharmacy.
Your Next Step: Enrolment Now Open for the LCI Diploma in Coaching for Leaders
You’ve done the reflection. You’re clear on what matters. But if there’s a gap between what you hoped this year would be and how it’s actually going—this may be the support you’re looking for.
In the background in Q1, we have been building on our 2024 successes, learnings and feedback from our 50 graduates, to create the 2025 LCI Diploma in Coaching for Leaders. It is now open for enrolment, and I’d love to see this community strongly represented.
This LCI Coaching Diploma is designed for you if you are a business owner, leader or aspiring leader who is ready to:
✅ Develop high-trust, high-performance teams
✅ Shift from problem-solver to empowering leader
✅ Communicate with calm clarity—even in complex moments
✅ Grow themselves, their people, and their businesses—with purpose
Why enrol now?
👉 The only online cohort for 2025 begins May 12
👉 Face-to-face option begins in September
👉 Spaces are limited to 20 cross-industry leaders
👉 Early bird pricing + 6-month Inner Circle bonus available now
📎 Explore the LCI Diploma → If you’ve ever felt like “everything still depends on me,” this programme offers a new way forward—one rooted in self-awareness, shared responsibility, and sustainable growth.
📣 Inspiration from the Field
A Game-Changer for Leadership, Team Development and Business Growth
"While our senior leaders were strong subject matter experts, we knew we needed to evolve our leadership and communication skills to match our growth trajectory. Partnering with LCI has helped us empower our people, build team strength, and nurture a high-trust, high-performance culture. The ROI goes well beyond metrics—it's about building strong, aligned teams who can deliver at the highest level.”
— John Brennan, Managing Director, ORS A world-class multidisciplinary building consultancy
🧰 Other Ways We Can Work Together (If another step feels more aligned at this time…)
💌 I’d Love to Hear From You
When I sit down to write these newsletters, it’s with you in mind—but it can sometimes feel like a one-way conversation.
If you’ve found value in these reflections, tools or stories, would you take a moment to share your experience?
✨ What’s one insight, tool, or idea that’s been helpful for you so far this year?
✨ What’s one small change that could make this newsletter even more relevant or valuable for you?
I’d genuinely love to hear. Just hit reply and let me know what’s landing—and what you'd love more of.
🔮 Coming in April: Embodying a Coaching Mindset
Many leaders say, “I want my team to take more ownership—but I still end up doing everything myself.” In next month’s edition, we’ll explore how adopting a coaching mindset can help you break that cycle—shifting from pressure and firefighting to shared responsibility, trust, and sustainable impact.
Until then, thank you for your presence in this community.
Warmest wishes,
Rachel
The Pharmacist Coach
Director of Education, Lead With Coaching Institute
P.S. Not sure what kind of support would help most right now? Pop me a quick email at rachel@racheldungan.com and we’ll figure it out together.
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