Personal Note from Rachel

Two questions for you.  What are you most proud of?  What are you most grateful for?

For me, this month I received the following email message:

Dear Rachel,

Congratulations! Your application for the designation of PCC has been approved by the International Coaching Federation (ICF). This career milestone signifies your commitment to high professional and ethical standards in the coaching industry, and to your own continued growth and education.

I am filled with a sense of accomplishment, as it represents another step on the road to coaching mastery. This badge represents over 10 years of learning through ICF accredited programs, multiple reviews of recorded sessions to hone my coaching skills and hands-on coaching experience.

For those of you that supported me along this journey, I am so grateful to all of you. Thank you! To my clients, I couldn't have done this without you, and I am honoured and privileged to work with you and to witness your growth, courage in overcoming obstacles and determination to live with personal and professional integrity. 

Over the past decade, so many people have asked me some variation of the question, 'How come you left pharmacy Rachel?' I am proud to say that I am, and remain, a Pharmacist.  In fact, I am proud to be known as 'the Pharmacist Coach.'  

For my mentors and colleagues who have partnered with me along this journey so far, a big THANK YOU!

• To Adrian Mitchel & Eoin McCabe who started me on my coaching journey with the Irish Lifecoach Institute.
• To Shiri Ben-Arzi and Michael Arloski who broadened my coaching lens towards Medical, Health and Wellness Coaching.
• To Reciprocoach and all my Reciprocoach Coaching and Mentoring partners. We have learned so much together.
• To Shirzad Chamine and the powerful Positive Intelligence Program, which has given me powerful tools to be more present with my clients, quieten my Saboteur Doubting Thomas voices and coach from a Sage Perspective.
• To James Martin with whom I co-led my first Coaching Skills Programmes for Pharmacists. You are an inspiring coach trainer.
• To Sarah Chambers and Rachael Clarke and all my IIOP Mentoring partners. Collaborating with you is such a joy.
• To my coaching colleagues I have met through WBECS, Positive Intelligence, the Coaches Console, Medical Coaching Institute, Institute of Health Sciences, Real Balance, Coacharya, Todd Herman’s 90 Day Year, International Centre for Coaching Supervision, Voice Dialogue, ICF Health and Wellness Coaching Community of Practice, EMCC Ireland and ICF Ireland Chapter. You enrich my life.
• To Cindy Muthukarapan who has been mentoring me towards coaching mastery. You have listened to more of my coaching recordings than any other human (other than myself) and encouraged me to press the send button on my credential applications! No mean feat!
• To Lion Goodman, who has partnered with me through the highs and lows of leadership and parenting. And last, but certainly not least, a big thank you to my greatest teachers – my family – without whom I could still be in blissful ignorance about my S-T-R-E-T-C-H areas! As they grow, they encourage me to grow into the spouse and parent they need me to be! I believe that my coaching journey has benefited our family, more than any of us will ever know, and for that I could not be more grateful.

For YOU, what are YOU most proud of this month?  What are YOU grateful for?  With whom have you shared your highs and lows? 

Value of Accountability Partners

I left the portion below in case you wanted to continue validating the topics we've chosen each month.

A leader's job is to thrive and to co-create a culture where you, your team and those you serve thrive and feel inspired to be at their best.  Nobody is exonerated from this work.  Leadership is a daily practice that starts with self-leadership, also known as personal leadership or self-care.  From a solid base of self-care, you can lead by coaching and empowering others and productively manage conflict.  Indeed, productive conflict can be generative and healing, when handled by our Sage Selves.  

At the recent WBECS Summit, Mo Kasti, founder of CTI Leadership shared the top 10 development areas for healthcare leaders, identified by the Healthcare Leadership Institute.  How would you rank YOUR top 10 development areas?  

 Coaching and Empowering Others 

 If you would like to do a deeper dive into coaching and mentoring others, our Just Get It Done CPD Mentoring product is ideal.

Just Get It Done CPD Mentoring Package

Gain access to Positive Leadership resources designed to decrease stress and improve your ability to host difficult conversations. For example, the resources include links to assessments and videos:

• Learn more about how Positive Intelligence mental fitness can improve productive conversations by watching the Positive Intelligence TED Talk
• Discover the saboteurs that are negatively affecting your impact and influence by taking the Saboteur Assessment.  Remember - conflict is not only about conflict with others.  We also experience inner conflict between our Sage Self and our Saboteur Selves! 
• Discover your Positive Intelligence Quotient (PQ Score)
• And more! Click Here.

Do you know about the 12th Annual Summit of WBECS by  coaching.com?  

WBECS is the World Business and Executive Coach Summit.  It features global thought leaders across a range of disciplines related to leadership & organisational development, peak performance, productivity, neuroscience, psychology, wellbeing at work, team dynamics and business & technology trends. 

Register for Free to access to this year's top rated sessions at this year's Summit including Shirzad Chamine's Session 'Positive Intelligence - From Self-Sabotage to Self-Mastery': https://mbsy.co/6fNFPt 

If you are interested in an even deeper dive into upgrading your mindset and skills at managing conflict in a collaborative, productive manner, The Positive Intelligence Program® could be a great fit for you (and your team).

The programme grows your three core mental fitness muscles within six weeks, installing the foundational mental fitness operating system, on which mastery can be built.  The Breakthrough app delivers neuroscience based, personalised daily practices that result in powerful new habits for a positive mind.

Intentional on-going focus on building your three Core Mental Fitness Muscles allows you to prioritise mastering your mindset as a fundamental, lifelong leadership practice.

To equip you to optimise the benefits from your initial six- week intensive mental fitness training, the 4Front Positive Leadership Programme facilitated by Rachel Dungan, Certified PQ Coach® includes an additional four months of support to engrain your PQ practice so that you sustain your momentum, assume a steady, sustainable pace going forward so that you (and those with whom you interact) reap the rewards of your ever strengthening mental fitness muscles.   

Our next cohort starts on September 5, 2022. Learn more here.

Some of the qualities required to coach and empower others include

• deepening our capacity to be present with ourselves, so we can be present with others (not distracted)
• mastering coaching skills so you can enable others to achieve personal, professional and leadership mastery (not do it for them),  and
• an abundance of healthy energy, so that you have a positive (not negative) effect on those with whom you interact. 

In order to bring out the best in others, we must nurture the best in ourselves.  We cannot give what we do not have.  I have found expanding my yoga practice to include breathwork, meditation and physical postures to be a powerful way to nurture myself so that I deepen my capacity to coach and empower others.   If you feel inspired to experience these different facets of yoga with my yoga teachers CLICK HERE to join Happy Jack's Complete Beginners Guide to Yoga.'  It includes a variety of different styles of yoga asana, several short meditations, three breathwork practices from several different teachers 

4FrontPharmacy Online offers all pharmacy staff OTC pharmacy specific training, in medical conditions, product knowledge and consultation skills.   4Front's STEPS™ Consultation Framework offers a proven strategy to host productive pharmacy consultations and reduce the risk of unproductive defensive, aggressive or passive consultations.  

Start your journey with 4Front Pharmacy Online for FREE and experience every course with four easy-to-follow steps:

• Step 1: Choose your course and review learning outcomes
• Step 2: Watch course video at your own pace
• Step 3: Review resources, references, and reading materials
• Step 4: Take the Course Assessment and get a certificate (Premium Membership required)

Once you are a registered member of 4FrontPharmacy Online, you can also enrol for 4Front's Positive Leadership Series - a free member benefit. 

The topic for our next LIVE Zoom Call is 'Preparing for ePortfolio Review.'  Click https://www.4frontpharmacy.ie/leadership-series to register.  

 Navigating the Synergies and Potential Conflicts of Interest between Professional Practice and Business Excellence

IPN’s Pharmacy Business Excellence Series is for community pharmacists committed to growing their professional and business knowledge and skills to overcome challenges and thrive as a community pharmacist.

4Front Pharmacy is proud to partner with the Irish Pharmacy News (IPN) to bring you the ‘IPN/4Front Pharmacy Business Excellence Series.’ In this series, you will learn how to apply 4Front’s 6P’s of Pharmacy Excellence to navigate the ‘Future of Pharmacy.’

4Front’s 6P’s of Pharmacy Excellence are
1. Personal Leadership
2. Professional Practice
3. People (Patients/Customers/Staff/Other Healthcare Professionals)
4. Products and Services
5. Promotion
6. Prosperity (Profit and Time)

This month's download focuses on 'Navigating the Synergies and Potential Conflicts of Interest between Professional Practice and Business Excellence ' and includes an example of a CPD Cycle that you could write based on your engagement with this article.  

Click here to download the full article.