"Just Get It Done" CPD Mentoring Agreement
with 4Front Pharmacy Solutions Ltd
This agreement is being entered into between Rachel Dungan of 4Front Pharmacy Solutions and $FIRSTNAME$ $LASTNAME$. Listed below are the expectations and terms of this programme agreement.
4Front is deeply committed to assisting pharmacist-led teams to transform their impact, at the heart of your community, through coaching and training, so that pharmacists are recognised as the healthcare professional of choice for medicines, health and wellness products, services and advice.
Supporting you to engage with MEANINGFUL Continuous Professional Development (CPD), which truly integrates your personal, professional, and business leadership growth is a power way to achieve this aim. When used optimally, the IIOP ePortfolio is a tool that provides the structure and space
- to evaluate what is working and what is not working as you integrate your personal, professional and business life
- to develop and use values-based decision making skills
- to prioritise and focus on what is most important
- to support follow up and accountability
- to enable you to demonstrate how you have transferred your learning into practice which drives personal, professional and business results.
Your Programme Package Includes:
A single 1.5-2hr intensive one-to-one mentoring session over Zoom, completely tailored to supporting you to get YOUR unique CPD
- succinctly documented and
- ePortfolio Review ready
Benefits Past Participants Experienced include:
- 'Confidence that I am meeting the standards'
- 'I now feel Ready, Prepared and Motivated to continue (rather than wanting to give up)'
- 'It feels so satisfying to get my CPD requirements OFF my intention list and onto the 'COMPLETED' list'
- 'The biggest thing for me is the Peace-of-mind associated with being prepared and getting things done efficiently'
- 'Getting it done is just such a relief from the stress of having it hanging over me'
- 'I thought I wouldn't be able to write up any CPD because I have been on maternity/parental leave for nearly a year. I was wrong!'
- 'It felt great to stop procrastinating, get out of my head and just get it done'
- 'I did not believe it would be possible to write up my CPD that quickly, but I was wrong. It amazed me how productive Rachel and I were, with 100% focused attention and no interruptions!'
- 'Not only am I prepared for ePortfolio Review but I am so have a personal plan and purpose for my CPD going forward'
Programme Pricing:
- €249 paid up front at time of booking
This programme is a one-off support to kick-start your engagement with an ONGOING process. 4Front's goal is to support you to attain your personal, professional, business leadership goals, as you and your team to continually develop the knowledge, skills, attitudes and behaviours to move from transactional to transformational leadership and consultations at the pharmacy counter.
As your CPD Mentor, you can expect 4Front to:
- Be your partner in assisting you to implement your structured, ongoing development plan to develop your knowledge, skills, attitudes and behaviours to move you forward, personally, professionally and in business.
- Provide the support to assist you to use the IIOP ePortfolio platform effectively to record your CPD
- Provide safety, encouragement and support; an environment in which you can engage in learning
- Provide access to relevant CPD webinars to support you as required.
- Respect the confidentiality of the agreements we make
- Expand your view of what is possible and promote discovery of new insights
- Give you input, straight feedback and operate as a sounding board
- Listen carefully to what you say and ask questions that increase awareness
Your Responsibilities, as 4Front’s Client include:
- Prioritise this investment in yourself
- Take personal responsibility for asking for what you need in order to achieve the results you want to achieve
- Prepare for our one-to-one session in advance by
- accessing your IIOP ePortfolio using your login details
- creating possible options for the CPD that you want to record
- experimenting with creating draft CPD cycles and
- reading the IIOP ePortfolio Review Resources.
- Based on your experience with the preparation tasks above, complete the pre-session prep form to include where you got stuck and the questions you want to have answered in our one-to-one session, so we can optimise the value from our time together
- Allocate time in advance to complete agreed actions post-session
- Provide feedback to 4Front regarding your experience and results
- Payment to 4Front at time of booking
HOW MUCH TIME SHOULD BE ALLOCATED?
Participants typically spend the following amount of time to successfully prepare for ePortfolio Review. With focused attention, you can be fully prepared in less than 1 day.
- 60 minutes to draft an OUTLINE of 5-10 CPD cycles
- 90 minutes for our one-to-one session
- Up to 180 minutes for post-session completion of tasks
WHAT SUPPORT WILL BE PROVIDED TO USE THE ONLINE PORTAL?
PRIVATE CLIENT ACCESS
Everything we will be using to support you (recordings, forms, appointment reminders, schedules, documents, resources, etc) will all be housed conveniently on a secured and confidential “Private Client Website”. Upon enrolling, you will be given a unique username and password and instant access to enrol for the live 'Preparing for ePortfolio Review' webinar (or recording depending on your schedule)
You will have convenient access to your “Private Client Website” area to access, review and record your questions and answers.
RECORDINGS
Your one-to-one CPD mentoring session may be recorded. Such recordings are made for training and development purposes only. In this case, you will also be provided with a copy of your session recording within the client log within 24 hours of the completion of your session. If you would prefer that your session is not recorded, you may also advise me accordingly.
PROBLEMS
If I as your coach ever say or do anything in a session that you don’t feel comfortable with or if you have any concern with the way we are working, please let me know as soon as possible. For our work together to be effective, it will rely upon you being honest and open in the best way we can.
CHANGES
In the case of emergency, you may re-scheduling your one-to-one appointment ONCE (at least 48 hours before planned date). Rescheduling more than once or giving less than 48 hours notice, without prior agreement with 4Front means that the missed session will be counted as a completed session and billed accordingly.
CONFIDENTIALITY
4Front represents, warrants and agrees as follows:
All information provided by you to 4Front during the course of CPD Mentoring will be deemed “Confidential Information” and kept strictly confidential unless otherwise agreed in writing. 4Front will not disclose any communications, either verbal or written, that have taken place either between 4Front and the Client or with regard to this Agreement without your prior written consent.
This confidentiality restriction also applies to testimonials, which 4Front may use for promotional reasons only with your consent. You may request anonymity in connection with any testimonials to be used.
Notwithstanding the above, “Confidential Information” does not include information that is:
- previously known to 4Front prior to discussions regarding this Agreement, free from any obligation to keep it confidential, or
- publicly disclosed by the Client either prior to or subsequent to the receipt by 4Front of such information, or
- independently developed by 4Front without any access to Confidential Information, or
- rightfully obtained by 4Front from a third party lawfully in possession of Confidential Information who is not bound by confidentiality obligations to the Client.
4Front may be required by law to disclose Confidential Information. If this is the case, 4Front, where reasonably practicable, and to the extent legally permissible, will provide you with prior written notice of the required disclosure.
To the extent legally permissible, at your written request, 4Front will delete all copies of the Confidential Information in its possession or control upon termination of this Agreement.
4Front Pharmacists, Trainers and Coaches are bound to honour both the Code of Conduct for Pharmacists and/or the Codes of Ethics of the professional bodies aligned with the services offered.
DATA PRIVACY POLICY
By accepting this Agreement, you acknowledge you have reviewed and accepted the terms provided in our Privacy Policy as well. CLICK HERE to open a separate window to read the Privacy Policy which includes important information such as:
- the data we collect
- how we use, store, transfer and protect it
- how your data might be shared
- how long the data will be retained for
- your legal data protection rights
Ethics and Codes of Conduct
As a registered member of the Pharmaceutical Society of Ireland and four other professional bodies, Rachel is bound by five professional codes of ethics
- Pharmaceutical Society of Ireland Code of Conduct
- International Coach Federation Code of Ethics
- European Mentoring and Coaching Council Global Code of Ethics.
-
National Board of Health and Wellness Coaches (NBHWC) Code of Ethics
- Yoga Alliance Ethical Commitment
If either of us has an ethical query, or potential conflict of interest, we commit to naming that with one another in the first instance. If a concern still persists, we commit to discussing that with each other. If it remains unresolved, we retain the rights/responsibilities to follow our professional bodies codes of ethics/conduct guidelines.
Ethics
Rachel is a member of the Pharmaceutical Society of Ireland. I adhere to the Code of Conduct for Pharmacists.
Rachel is a credentialed coach member of the International Coach Federation (ICF) at Master Certified Coach (MCC) level and Advanced Certification in Team Coaching (ACTC)Advanced Certification in Team Coaching (ACTC). I adhere to the ICF Code of Ethics.
Rachel is an EMCC Accredited Mentor and Coach at Senior Practitioner level and as an EMCC Accredited Super-Visor. I adhere to the EMCC Global Code of Ethics.
Rachel is a credentialed Health and Wellness Coach. I adhere to the National Board of Health and Wellness Coaches Code of Ethics.
Rachel is a member of the Supervisors Association of Ireland as a Super-visor.
Rachel is a member of Yoga Alliance as a Yoga Teacher.
I abide by these codes when I am coaching, mentoring or teaching clients.
NOTE: This agreement is a Pharmacist CPD Mentoring Agreement. It does NOT include:
- leadership or executive coaching,
- team facilitation, development or coaching,
- coaching skills training for leaders, managers and teams,
- super-vision for coaches, mentors and healthcare professionals,
- yoga, meditation or breathwork instruction.
If you desire leadership coaching, team development, coach training, super-vision or yoga instruction, this requires a different agreement. Please schedule a separate appointment with Rachel to discuss any additional service requirements.
ICF Definition of Coaching
Coaching is partnering with clients in a thought-provoking and creative process that inspires them to maximise their personal and professional potential. For many, coaching is a life-changing experience that dramatically improves their outlook on work and life, while improving leadership skills.
CLICK HERE to read Rachel's responses to 10 Questions to Ask your Coach.
ICF Definition of Team Coaching
Team coaching is partnering in a co-creative and reflective process with a team on its dynamics and relationships in a way that inspires them to maximise their abilities and potential in order to reach their common purpose and shared goals. Teams who work with a team coach focus on optimising team dynamics and relationships, promoting innovation, flexibility, adaptability and goal-alignment.
ICF Definition of Mentor Coaching
ICF Mentor Coaching is a process that provides professional assistance to a coach credential applicant (mentee) in achieving and demonstrating the levels of coaching competency demanded by the desired credential level sought. It consists of coaching and feedback in a collaborative, appreciative and dialogued process based on an observed or recorded coaching session, to increase the coach's capacity in coaching, in alignment with the ICF Core Competencies. Mentor coaching is offered by experienced ICF-credentialed coaches and involved receiving feedback through a positive and collaborative dialogue approach.
CLICK the link to read Rachel | 10 Questions to Ask your ICF Mentor Coach
Definition of Cross-Professional Reflective Practice Super-Vision
Cross-professional, reflective practice super-vision is a collaborative learning practice that continually builds the capacity of the professional through reflective dialogue for the benefit of both the professional and their clients. In other words, its a process where professionals periodically bring their professional work experiences to a reflective practice super-visor. This engagement allows them to engage in reflective dialogue and collaborative learning, ultimately benefiting both the professional and their clients. All professions, including coaching and pharmacy recognise reflective practice, including super-vision, as an important element of a professional's continuing development, learning and growth.
CLICK the link to read Rachel | 10 Questions to Ask Your Super-Visor
INTELLECTUAL PROPERTY RIGHTS AND COPYRIGHT
© 2024 4Front Pharmacy Solutions and Rachel Dungan MPSI All rights reserved
Copyright and IP for 4Front Pharmacy Excellence Programme belongs to Rachel Dungan and 4Front Pharmacy Solutions Ltd. 4Front is free to use content in other contexts and for other purposes in part or in full.
4Front and Rachel Dungan shall retain copyright and other intellectual property rights for any content or process created or developed by 4Front under this Agreement.
No part of the 4Front CPD Mentoring Materials may be reproduced or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without prior written permission of 4Front Pharmacy Solutions and Rachel Dungan MPSI.
Access to programme resources is granted, under contract, to paid up clients only. Unauthorised access is a breach of contract.
MAINTAINING RESULTS POST-SESSION
Achieving a world class practice of continuous professional growth and development is an ongoing process.
At the end of this agreement, you commit to either continue your engagement with 4Front as your coaching/training partner or to continue to maintain momentum, accountability and focus on the learning and development journey using internal resources.
You recognise that progress made and results achieved by engaging with CPD Mentoring will gradually dwindle and eventually fade away without continued focus and attention. You commit to accurately acknowledging the benefits and value of engaging in this mentoring process.
You commit to owning responsibility for any dwindling of results if you choose to shift your focus elsewhere post- programme completion.
4Front is passionate about supporting pharmacy excellence and it is our honour to work with you so that your CPD truly transforms the impact of you and your work colleagues at the heart of your community.
When you purchase this product, you affirm "I Agree” , and that you have read, understood and agree to abide by the above. You will immediately receive an email providing you with your login details to your private client portal. Let’s get started!
